Have you ever heard or seen an advert about Kazang mobile money services? Have you arrived here as a person hearing this for the first time or you want to know more about Kazang mobile money? Whichever way you are at the right place.
This guide is serving to inform all people interested in Mobile Money Business to learn more about Kazang mobile money and join it.
About the Author:
The author has been dealing with Kazang mobile money machine for over three (3) consecutive years. He was once the district area representative in Mpulungu district for a year. Hence, the information is highly reliable.
Kazang is a leading provider of prepaid value-added services in southern Africa, helping entrepreneurs increase sales through access to everyday prepaid products. With 68,000 active devices in South Africa, Kazang processes over 1.5 million transactions daily. Their services include airtime, electricity, bill payments, and more.
They also offer secure cash vaults and are exploring small-scale lending for vendors. Kazang operates in South Africa, Namibia, Botswana, and Zambia, and is part of the Connect Group, which supports business growth especially for youths.
For mobile money Agents, it is an opportunity to earn more money in the mobile money business. Remember acquisition of more mobile money services is one of the factors which boosts mobile money agent commissions.
How to become a Kazang Mobile Money Agent?
As we explained about the procedures of becoming a mobile money Agent, Kazang is one of the easiest ones. The shortest and easiest way is just by calling them. Use the number 0960529264. Explain to them your interest in becoming their Agent and your location, then officer will tell you whom to contact in most cases the area representative. After you are in touch with the Area representative he or she will collect the information and documents required and start the application for the Kazang mobile money machine. Under normal circumstance, it only takes less than 30 days.
Requirements and Qualifications for becoming a Kazang mobile money Agent:
Requirements may chance but the list below shows the most common things required every time:
- Original National ID
- Personal or Business TPIN
- Proof of trading location
- Signing of agreement form
- 21 years and above
What are the mobile money services offered by Kazang Zambia mobile money?
Here is the list of services you can transact with Kazang Zambia as an Agent for Kazang:
- Airtel money withdraw and deposits
- MTN Money withdraw and deposits
- Zamtel withdraw and deposits
- Zanaco withdraw and deposits
- Almost all Zambian banks deposits
- TV subscriptions
- Zesco Units
- Airtime selling – cards and direct top ups. (Airtel, MTN and Zamtel)
- Betting payments
- Insurance (Muende Bwino, MLife and PicZ
- MTN Data Bundle purchases
- Suplier Payments (Farm Depot, L & A Logistics, Mukwa Distributers, The Butcher, ZBL Payment, Sea Pride
- Water Bill Payments (Eastern, Lusaka Water Bill, Mulonga, Nkana, North Western)
- Zcode transactions
- Pinless Data (Liquid Telecom)
Kazang Zambia Agent Transactions (How to perform Kazang mobile money transactions)
Let us look at how to perform most of transactions using Kazang, we will only focus on those transactions which could be challenging:
- Kazang Airtel Withdrawals
Before making a withdrawal transaction with airtel make sure that the customer’s account balance is at least a withdrawal charge + K1 more than the balance being withdrawn. What does this mean?
Here is an example: if the customer (mobile money user) is withdrawing K500 he or she must have K511andabove in an account instead of K510. Without that the transaction cannot be successful.
Take note that the remaining K1 will not be deducted, it will remain in an account. We don’t know why this happens but that’s their system, maybe they will look at it and do some adjustments later.
Steps to take when withdrawing customers Airtel Money using Kazang Machine:
Step 1: Check if the customer is having enough funds in an account
Step 2: Start the transaction as follows using customer’s line; Dial *115#, select option 2(get cash), select option 1 (Kazang), Enter amount, Enter PIN.
Wait for the message consisting of 6 digits withdrawal code and customer’s number. Thereafter, take your Kazang machine, click on mobile money, tab on Airtel withdraw, enter customer’s number and the amount, submit,enter a 6 digit code a customer received, submit.
If the transaction is successful your Kazang machine account will be credited with the same amount being withdrawn.
If it is not successful the reason will be displaced on the screen of the machine and a text message will be sent to a customer. Sometimes the network could be the cause.
Kazang MTN Withdrawals:
- Take your Kazang machine and tab an option/forder of Mobile money
- Tab MTN Money
- Tab (withdraw step 1)
- Enter customer’s number and an amount to be withdrawn
- Submit
- Kazang machine will print out a paper showing a reference number for that particular transaction (keep it safe)
- A customer will receive a notification commanding him or her to enter 5 digit secret PIN
- A customer will again receive a notification commanding him or her to press 1 for yes.
- Take your Kazang machine again
- Tab mobile money
- Tab MTN Money
- Tab (Withdraw step 2)
- Enter reference (the numbers printed out in step 1), Enter phone number of a customer, enter amount
- Submit.
Once the money is withdrawn successfully, your account balance will be credited if not do not issue out your money to your customer.
Kazang Zamtel Withdrawals:
- Take your Kazang Zambia mobile money machine and tab on Mobile Money App
- Tab Zamtel withdraw App
- Enter phone number/Account number and amount
- Submit
- A customer will receive a notification requesting him or her to enter the secret PIN
- He or she will then enter option 1 for further acceptance
The balance will reflect in the kazang machine if the transaction is successful.
Transferring Float from one Kazang machine to another
- Click vendor Cash App (it is allocated at the end of all App on the left side
- Click on Vendor Cash (there are two similar Apps click the one one the left)
- Enter Kazang Account number and amount. Reference is optional.
- Submit
If the balance of the receiver is not reflecting, restart his or her machine.
Advantages and Disadvantages of using Kazang machine for mobile money business
Advantages
- It is easily acquired
- It has a lot of transactional services,you can almost all types of transactions of mobile money with Kazang machine
- Agent customer service is ever good
- The Kazang machine is portable
- With good care the machine has a long life span
- Kazang machine paper rolls are ever in circulation
- Kazang mobile money machine is very easy to operate
Disadvantages of using the Kazang mobile money machine for mobile money business.
- Low commissions
- Sometimes the Kazang mobile money machine is hard to be fixed if it malfunction
- Kazang mobile money machine’s battery is not strong
- In most cases Kazang mobile money machine’ battery takes a lot of time to fully charged
Additional Information about Kazang mobile money services:
- There are two ways for acquisition of Kazang machine: by buying or ‘partnering‘. When you buy, the machine becomes permanently yours but if you just become a ‘partner’ the machine could be taken away from you once you stop using it. Either way is okay.
CONCLUSION
Kazang mobile money is an excellent service regardless of its weakness of low commissions, it has many other benefits for mobile money Agents as we have shown in the information given above. In case you want to become an agent of Kazang mobile money, contact us we will assist you without any charge attached. You are free to add a positive or negative comment regarding our information but in a respectful way. We are willing to learn from you too. Thanks.